Terms & Conditions
Sales Conditions
1. Buy
2. Delivery Time
3. Delivery and Freight charges
4. Payment
5. Return
6. Warranty
7. Complaint at arrival
8. Support
9. Pixel Policy
10. Dispute
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1. Buy
When ordering through Internet, the order is confirmed when SWEDX AB has sent a confirmation e-mail to the customer. The confirmation sends normally within 24 hours. Valid Order The customer accepts SWEDX Sales Conditions and the order is cogent unless SWEDX AB confirms any order cancellation.
2. Delivery Time
Delivery of products available in our warehouse is processed same day or latest the day after the payment is confirmed. In case the product is not available in our warehouse, the delivery time might be longer. In the order confirmation sent to the customer, it is stated if any delays might come up.
3. Delivery and Freight Charges
SWEDX chooses delivery way. If any special delivery conditions are required by the customer, it requires SWEDX confirmation. Eventual extra charges should be paid by the customer.The freight charges are presented in the "Checkout" before you confirm your order.
4. Payment
Swish:
Transfer the order amount to 1230411496 and state the order number as the message
Credit card payments:
Use our on-line shop to pay your order
Payment in advance:
Please pay the total to
Bankkonto - SEB 5231-1023934 (recommended for faster order handling)
Plusgiro 155237-1
IBAN SEK SE8250000000052311023934
IBAN USD SE2550000000055018216875
IBAN EURO SE7850000000055018216891
Bank Skandinaviska Enskilda Banken (SEB)
Bank adress Box 4044. 102 61 Stockholm. SWEDEN
Swift ESSESESS
Please provide your order number as payment reference. The order number is given in the order confirmation which you receive in your e-mail because after you confirm your order.
5. Return
(Valid only for orders delivered in the EU for private persons) SWEDX follows in the applicable laws regarding order cancelation or return. You have as a customer the right to return your order within 14 days after you received it. The products shall be returned complete and in original package in the same condition as delivered. The freight charge for returns shall be paid by the customer.
6. Warranty
SWEDX sells all products with 1 year warranty.The warranty for LCD/LED-TV is 3 months when it is used commercially. Observe that if the customer asks for product service by warranty and it shows that the product, after testing, is not defected, the customer shall pay 650:- SKR (VAT included) as checking fee.
7. Complaint at arrival
SWEDX warrants that every delivered order is checked before delivery. If the product/porducts is/are not functioning, SWEDX will repair/replace the product/products free of charge. The customer should inform SWEDX about such matters as soon as possible, but latest within 5 days after receiving the delivery. Damage due to transportation must be reported within 7 days of receipt to the shipping company and SWEDX, email: [email protected]. You should notify the delivery company's driver if the package looks damaged (scratches, holes or even minor damages) and make sure that he/she registers the damage before you sign the acceptance of the delivery, even if you think that the content is intact you should notify the driver about the damage. If you discover damage after you opened the package notify the immediately the shipping company and SWEDX .To send a complaint to SWEDX customer service please follow the link.
8. Support
SWEDX offers support through e-mail [email protected].
9. Pixel Policy
SWEDX applies 3 pixel policies for LCD/LED. The pixel policy is found under the pixel policy tab for each product in its information page. Below are links to SWEDX pixel policies.
Pixel policy 1
Pixel policy 2
Pixel policy 3
10. Dispute
Swedish law shall apply to these terms of purchase